Returns & Exchanges
At Shakespeare, we believe every garment should be a poetic fit; if your purchase does not meet your expectations, you may return it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to ensure a seamless refund or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Parcel
Carefully pack your items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Await Your Refund
Once our artisans inspect the returned goods, your refund will be processed to your original payment method within 7-10 business days.